Report an Issue

Report Your Drainage Issue Here

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.

Report Garbage Collection Problem

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.

Report Illegal Dumping

Please describe the location of the illegal dumping. Be as specific as possible and list the nearest street address, or the street intersection.

Report a Pothole

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.

Report a Sewer Issue

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.

You may also contact the Water Plant at 504-363-1540 24 hrs a day.

Report a Street Light Outage

You can report a street light outage in one of two ways: Either fill out the form below or directly contact Entergy by clicking on and completing the Entergy Online Street Light Outage Reporting Form or you may call Entergy at 1-800-968-8243 and press 4 to report the street light outage.

PLEASE NOTE:


The vast majority of street lights on utility poles in the city are owned and maintained by Entergy, however, the city owns and maintains other types of lighting and if your light is on an ornamental pole in New Garden Park, Huey P. Long Ave., or on a "concrete" pole in New Garden Park or some areas in the Creagan St. / Mason St. area, our private electrical contractor may have to be contacted. The problem may not be just a burned out bulb, but a power line problem.

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.

Report a Suspected Code Violation

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.
Gretna’s Code of Ordinances can be found here for reference.

In cooperation with local publishers, the City of Gretna now regulates the unwanted tossing of unsolicited printed matter, which often arrives as a "free" newspaper in red, white, or clear bags tossed on residential lawns.

Please make a selection below to add your residential address to a "Do Not Toss" List maintained by the Department of Code Enforcement.

Frequently Asked Questions:

Q: How long does it take to stop publications being tossed?

A: Before reporting a complaint, please allow thirty (30) days to fully process your request.

Q: Why might I still receive unsolicited publications?

A: The "Do Not Toss" List is not intended to be a completely prohibitive "Do Not Deliver" List. Distributors may continue to deliver publications in alternative ways by:
       a: Placing and securing it at the entryway nearest the front door;
       b: Attaching it securely to the front door;
       c: Putting it through a mail slot on or near the front door;
       d: Putting it between the exterior front door and the interior front door;
       e: Handing it personally to the proprietary party of the premises;
       f: Depositing unsolicited printed matter into a receptacle lawfully located upon any street or public place, provided said person is authorized to deposit such unsolicited printed matter into said receptacle; or
       g: Distributing unsolicited printed matter to any person who accepts it.

Q: What if I change my mind?

A: To change your request or to remove your address from the "Do Not Toss" List, please email your request to info@gretnala.com.

Report a Water Leak

Please be specific when providing a description of the issue. Providing us with detailed information will allow us to more quickly locate and resolve the problem.

Report a Street Sign Maintenance Issue

Please fill in the form below as completely as possible.