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Public Utilities

The Public Utilities Department’s primary responsibility is the delivery of safe drinking water and discharge of wastewater within the City of Gretna. The Department consists of multiple sub department functions, including: Municipal Water Productions, Public Water Supply, Municipal Wastewater Treatment, Sanitary Sewer Collection, Utility Billing and City Street Lighting.

Water Billing

All water billing is handled at Gretna City Hall. Water bills are sent out every month and reflect charges related to water consumed in addition to sewer, trash/recycling, mosquito control and state mandated safe drinking water fees. Water bills can be paid in-person at City Hall, through the Kiosk or Deposit Box (checks only) outside City Hall, and through our Make a Payment page. Please note that all billing inquiries, including disruption of service due to non-payment will only be handled during regular business hours, 8am-4:30pm Monday through Friday.

Current Public Utilities Rates

Usage

ResidentialCommercial
Water$12.46 min (1st 2000 Gal.) + 4.21 each add. 1000 Gal.$19.60 min (1st 2000 Gal.) + 4.84 each add. 1000 Gal.
Sewer$13.28 min (1st 2000 Gal.) + 4.21 each add. 1000 Gal.$21.00 min (1st 2000 gal.) + 4.84 each add. 1000 Gal.
Mosquito Control$1.85$1.85
Garbage$14.50$43.50
Safe Water Fee
(LA DHH Mandate)
$1.00$1.00
 Water Sales TaxDeferred4 percent

New Service Connections

Residential Deposit$100.00 (Owner) / $125.00 (Renter)
Commercial Deposit¾ inch meter$150.00
1 inch meter$250.00
1 ½ inch meter$275.00
2 inch meter$300.00
Irrigation meter$100.00
Meter Installation Rates¾ inch meter$750.00
1 inch meter$1,000.00
1 ½ inch meter$1,500.00
2 inch meter$2,000.00
¾ inch irrigation meter$450.00

Report Street Light Outage

You can report a street light outage in one of two ways: Fill out the form below or directly contact Entergy by clicking on and completing the Entergy Street Light Outage Form or you may call Entergy at 1.800.968.8243 and press 4 to report the street light outage.

OR

You may submit a street light outage notification through the City’s website.

PLEASE NOTE:

The majority of the Street Lights on Utility Poles (2,100 lights) are owned and maintained by Entergy. The City owns and maintains the following lights listed below (500+ lights):

All Ornamental Lights in:

  • New Garden Park,
  • 1st Street from Lafayette Street to Huey P. Long Avenue,
  • Mary Ann Place Subdivision,
  • Huey P. Long Avenue from 6th Street to 11th Street,
  • Hancock Street from Kepler to Virgil Street,
  • Complete Huey P. Long Avenue from 1st Street to 6th Street,
  • 4th Street Extension from Richard Street to Burmaster Street.

Aluminum Pole Lights in:

  • Timberlane Subdivision
  • Dulcich Dr. Area
  • Ashton Cox Street Area
  • New England Court Area
  • Bellevue Subdivision

All Concrete Light Poles from Cedar Lane to Oak Lane, between Mason Street and Creagan Avenue.

Report Emergency Water/Sewer Issues

Please call 504.363.1540 (24/7)

If personnel are temporarily unavailable, please leave a brief message and your call will be returned shortly.

Department Contact Information

Michael Baudoin, Director – 504.363.1540
Andy McMenamin, Superintendent – 504.363.1540
Lillian Mackey, Utility Billing Supervisor – 504.363.1560
Mahmoud Bahman, Water Billing – Citizen Service Representative
Water Treatment Plant – 504.363.1540
Wastewater Treatment Plant – 504.363.1551